The Cyber Security Incident Response service follows the SANS methodology to manage incidents efficiently, with exercises, playbook creation, and continuity planning to ensure swift response to threats.
When a cyber incident occurs, every second counts. Acumen's Digital Forensics and Incident Response (DFIR) services provide the expertise, tools, and best practices to contain, remediate, and recover from cyber security breaches swiftly and effectively.
Our incident response methodology is grounded in industry best practices, including the NIST Incident Response Framework and the SANS Incident Response Process. These trusted frameworks guide our approach to:
Ensuring readiness for potential incidents.
Rapid identification of cyber threats and assessment of their impact.
Minimising damage, removing threats, and restoring operations securely.
Conducting detailed reviews to improve your organisation’s resilience.
Our adherence to these frameworks ensures a structured, efficient response to any incident, reducing downtime and limiting damage.
For organisations leveraging our core Managed eXtended Detection and Response (MXDR) services, we provide a unique benefit in that full Incident Response support is included at no additional cost.
Unlike most providers who charge separately for incident response retainers, our MXDR customers benefit from a seamless, integrated IR capability as part of their core service.
When an incident occurs, our team is ready to respond immediately, leveraging your existing MXDR deployment to mitigate threats and restore operations swiftly.
With incident response included, there’s no need for additional contracts or retainers—just comprehensive protection when you need it most.
This approach eliminates unnecessary complexity and costs, providing unmatched value to our MXDR customers.
For organisations that do not currently leverage our MXDR services, we offer flexible Incident Response services tailored to your needs:
Establish an ongoing relationship with our IR team through a retainer model, ensuring you have guaranteed access to our expertise when needed.
In the event of a breach, contact us 24/7/365 for immediate support.
Our rapid response team will quickly assess the situation, contain the threat, and restore security with minimal disruption.
Acumen Cyber is IR program accredited with both CrowdStrike and SentinelOne, granting us access to the most advanced tools and technologies in the industry. When called into an IR engagement, we leverage:
Advanced tooling enables us to detect and analyse threats across endpoints, networks, and cloud environments with unparalleled accuracy.
CrowdStrike and SentinelOne’s market-leading platforms allow us to isolate threats and neutralise attackers swiftly.
Our team combines technical expertise with practical experience to secure your environment and restore business operations as quickly and safely as possible.
This combination of cutting-edge technology and expertise ensures that our incident response efforts are effective, efficient, and thorough.