Acumen Cyber Limited ("us", "we", or "our") operates the www.acumencyber.co.uk website (the "Service").
This document outlines our policies regarding the collection, use, and disclosure of personal data when you use our Service. It also highlights areas requiring amendments for full UK GDPR compliance and recommended actions.
Definitions
- Personal Data – Data identifying a living individual.
- Usage Data – Automatically collected data, such as website interactions.
- Cookies – Small data files stored on user devices.
- Data Controller – Acumen Cyber Limited.
- Data Processors (or Service Providers) – Third parties processing data on our behalf.
Information Collection and Use
We collect the following types of data:
Personal Data
We may collect personally identifiable information, including:
- Name
- Email address
- Phone number
- Address
- Cookies and Usage Data
Information Processing and Third-Party Use
We may share your information with third-party service providers who assist us in operating our business. These may include:
- Cloud Hosting Providers – for secure data storage and processing.
- Analytics Services – to help us understand usage patterns and improve our services.
- Marketing Platforms – to deliver relevant communications and promotions.
We carefully select our providers to ensure they meet privacy and security standards. For more details on our third-party data processors, please contact us.
Cookies & Tracking Technologies
We use cookies to track user activity and improve the Service.
Types of cookies we use:
- Session Cookies – Operate the Service.
- Preference Cookies – Store user preferences.
- Security Cookies – Enhance security.
Data Transfers
Your information, including Personal Data, may be transferred to and stored outside of your jurisdiction.
If we transfer personal data outside of the UK, we will ensure one of the following:
- UK GDPR adequacy: If the country receiving the data has been recognised by the UK as having strong enough data protection laws.
- Standard Contractual Clauses (SCCs) with UK Addendum: If we use specific contracts that meet UK data protection standards to protect the data when it is transferred outside the UK.
Retention of Data
We comply with UK GDPR retention requirements to fulfil our obligations.
Your Data Protection Rights (UK GDPR)
Under UK GDPR, you have rights to:
- Access your data.
- Rectify inaccurate information.
- Request deletion of data.
- Restrict processing or object to processing.
- Data portability.
- Withdraw consent.
Complaints & Contact Information
If you have concerns, contact us at:
📧 Email: hello@acumencyber.com
📞 Phone: 0330 236 8388
📍 Address: Acumen Cyber, 7 Gateway Court,
EastWorks, Glasgow, G40 4DS
You may also lodge a complaint with the ICO (Information Commissioner’s Office):
• 📞 0303 123 1113 or 01625 545 745
• 🌍 https://ico.org.uk/concerns
Legal and Accessibility
Legal Disclaimer
While we make every effort to ensure the accuracy and security of the information provided on this website, Acumen Cyber Limited makes no warranties, expressed or implied, regarding the completeness, accuracy, or reliability of any content or information available on this site. We do not accept liability for any errors, omissions, or damages resulting from the use of this website.
Acumen Cyber Limited may update, change, or remove content from the website at its discretion, without prior notice. Any links to third-party websites are provided for convenience, and we are not responsible for the content, privacy practices, or the availability of those sites.
Accessibility Statement
At Acumen Cyber Limited, we are committed to making our website accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure that the content of our website is accessible to as many people as possible.
We aim to ensure that:
- Text is readable and understandable.
- Images have descriptive alt-text for users who rely on screen readers.
- All interactive elements (such as buttons, links, and forms) are keyboard accessible.
- The website is usable with assistive technologies, including screen readers and magnification tools.
If you encounter any issues with the accessibility of our website or have suggestions for improvements, please contact us at:
📧 Email: hello@acumencyber.com
📞 Phone: 0330 236 8388
We will do our best to address any concerns and make the necessary adjustments to enhance accessibility.