Machinery manufacturer Scot JCB partnered with Acumen Cyber’s CREST-approved 24/7 Security Operations Centre (SOC) to boost endpoint security visibility, offload detection from its hard-pressed internal IT team, and improve its incident response resilience.
Machinery manufacturer Scot JCB partnered with Acumen Cyber’s CREST-approved 24/7 Security Operations Centre (SOC) to boost endpoint security visibility, offload detection from its hard-pressed internal IT team, and improve its incident response resilience.
Customer service has always been at the heart of Scot JCB’s business, underpinning its reputation for delivering high-quality machinery and responsive support. But with growth came increased digital complexity and greater exposure to cyber threats. The business recognised that its existing approach to security needed to evolve.
Scot JCB required a strategic security partner capable of delivering enterprise-grade protection, combining deep technical expertise, advanced technology, and comprehensive 24/7 threat monitoring to maintain resilience.
Gaps in Cyber Security Coverage
Without a comprehensive security framework, Scot JCB was increasingly exposed to evolving and sophisticated cyber threats.
Limited Internal Resources
A growing but stretched IT team lacked the capacity to manage cyber risk effectively alongside day-to-day operations.
Lack of Endpoint Visibility
Minimal oversight of field-based devices made it difficult to monitor activity or enforce consistent security controls across the estate.
No Defined Incident Response Capability
The absence of a structured incident response plan meant the business was unprepared to respond quickly or effectively to a major cyber event.
Recognising the growing risks and limitations of their existing setup, Scot JCB set out to find a cyber security partner that could deliver expertise, visibility, and hands-on support. The company was looking for always-on protection, real-time threat detection, and a robust incident response capability that could anticipate threats.
Acumen Cyber’s UK based, CREST accredited Security Operations Centre (SOC), ensures all alerts are investigated and actioned by experienced security engineers who provide threat hunting, platform management, and manual intervention, rather than relying solely on automated routines.
Through Acumen Cyber SOC, Scot JCB implemented a modern, enterprise-grade security strategy and service, tailored to the company’s environment.
Harley Wilkie, Group IT Manager, Scot JCB Group
Acumen Cyber’s CREST-accredited SOC in Glasgow ensured 24/7 incident response, boosting trust and confidence through seamless collaboration.
Enhanced Security Posture
With 24/7 monitoring, advanced endpoint protection, and real time threat intelligence, Scot JCB has reduced its exposure to cyber risks.
Improved Business Resilience
By closing security gaps and minimising vulnerabilities, Scot JCB has strengthened its ability to prevent incidents that could lead to costly downtime.
Seamless Compliance & Accreditation
Acumen Cyber supported Scot JCB in achieving Cyber Essentials Plus - a key milestone that reflects its commitment to cyber best practice.
Reduced IT Team Burden & Greater Focus
With Acumen Cyber’s CREST-accredited SOC handling continuous threat monitoring and response, Scot JCB’s internal IT team is freed from day-to-day security firefighting.
Smarter Protection for People
Enhanced email filtering and dark web monitoring have significantly reduced the risk of phishing and compromised credentials.
Confidence & Peace of Mind
Round-the-clock protection and real-time response provide peace of mind that cyber risks are being proactively managed.
Cyber Resilience & Compliance
Acumen Cyber provided penetration testing while guiding Scot JCB through Cyber Essentials Plus certification. Combined with ongoing managed services, this helped embed best practice across the organisation’s cyber strategy.
Implementation
During Deployment, Acumen Cyber worked closely alongside Scot JCB’s infrastructure partner, I-KONIC, to integrate the new security solutions across their cloud and Citrix environments.
Real-time threat intelligence and advanced endpoint protection have significantly reduced exposure to cyber risks through continuous monitoring.
Proven Expertise and a Trusted Team
Scot JCB noted the calibre of Acumen Cyber’s CREST-accredited SOC team. The combination of technical depth, industry credentials, and a clearly structured proposal made Acumen Cyber a standout choice.
Proactive Security & Seamless Implementation
Acumen Cyber’s solution aligned seamlessly with Scot JCB’s requirements. Built around leading platforms like CrowdStrike and Elastic, the service delivered immediate threat visibility, active risk mitigation, and enterprise-grade protection implemented without operational disruption.
UK-Based CREST Accredited SOC & 24/7 Peace of Mind
With a fully UK-based, CREST-accredited SOC providing 24/7 monitoring and rapid incident response, Scot JCB gained confidence that support was always available. The local presence and always-on coverage ensured full visibility and control, essential for a business operating across multiple sites and regions.
Reduced phishing and credential leak risks, boosting resilience.
Acumen’s hands-on approach provided peace of mind and operational stability.
Before partnering with Acumen Cyber, Scot JCB found itself grappling with major cyber security challenges. Its endpoint visibility and coverage had gaps in visibility, it lacked a defined incident response plan. Together, these issues had caused its internal resources to become increasingly stretched.
By adopting Acumen Cyber’s intelligence-led security platform, Scot JCB was ab le to address these problems in one service. Delivered via Acumen Cyber’s 24/7 UK-based, CREST-accredited SOC, the service integrates advanced solutions such CrowdStrike endpoint protection, Elastic advanced analytics, and Recorded Future real-time threat intelligence and dark web monitoring.
Scot JCB now has visibility on the threats to its network and confidence that they can be countered in real time. Through this integrated threat detection and response, the organisation now has fully proactive detection, rapid response, and complete estate-wide visibility.
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