Incidents aren't escalated through multiple tiers or placed back into queues—our engineers take full ownership from detection to resolution. 

This approach ensures accountability, reduces handoff delays, and leverages deep expertise at every step. While collaboration and knowledge-sharing are central to our process, there’s no wasted time juggling tasks between teams. 

The result? Faster, more effective incident handling, with every engineer empowered to see issues through to the finish line.

Traditional SOC structures, with T1, T2, and T3 analysts working in silos, are a thing of the past. These outdated models lead to inefficiencies, burnout, and fragmented skillsets, all while driving up costs.

We've moved beyond the legacy approach. Our structure is flat—there are no “analysts.” Instead, we have engineers who are involved in every stage of the security lifecycle. They don’t just follow procedures—they write the rules, tune them for precision, investigate incidents, and respond where necessary. 

This full-spectrum approach ensures deep expertise, continuous learning, and a more efficient, resilient SOC that drives better outcomes with less operational friction.

By the time an incident reaches an engineer, the groundwork is already laid—whether it's additional SIEM queries or enrichment from threat intelligence sources. This automation saves valuable time, enabling quicker and more effective responses

Equally important is response automation. From isolating endpoints to executing containment actions, automating key response steps ensures that our actions are timely, consistent, and fully auditable. 

Automation isn't just about saving time—it's about improving precision and boosting the overall effectiveness of our security operations.